The Account Manager is responsible for attaining monthly, quarterly or annual sales objectives for facilities fit-out or turn key projects; establishing strategic business relations for the management of the existing accounts as well as maintaining the accounts of the key clients of the organization.
- Handles sales and marketing strategies and formulate plans to achieve sales objective for facilities fit-out or turn-key projects.
- Negotiates effectively with the prospective clients of facilities fit-out and ensure to offer accurate and competitive bidding proposals / schemes to be able to close the account.
- In coordination with Technical, responsible for the accurate/complete preparation and presentation of competitive bids proposal that is aligned to meet the company and sales objectives high quality service and customer satisfaction level.
- Responsible for the prompt collection of accounts and eliminates/minimizes/resolves billing disputes of the facilities for fit-out clients.
- Checks/Identifies existing clients and determine whose accounts of the Company are shrinking and reach out to these accounts to ensure they are retained as customers.
- Maintains and further create relationships with the key clients of the Company.
- Develops new clients through appropriate proposals / schemes and relevant connection to optimize quality of service and customer satisfaction.
- Conducts strategic account reviews with all assigned clients on a regular basis to determine service needs and usage trends. Identifies products and pricing that meet customer needs and business objectives including the areas of growth with value added services.
- Identifies and pursues sources of business facilities fit-out to increase or grow client base in order to achieve sales growth target.
- Updates monthly status of prospective accounts and plans of action to successfully win the account.
- Monitors sales performance of the Company on facilities fit-out and make appropriate action to meet sales forecast requirement.
- Develops yearly marketing plan and account management strategies.
- Updates database of all fit out customers (current and prospective) and maximize its use as a driver to sales growth.
Requirements
- Candidate must possess at least a Bachelor’s/College Degree , Engineering (Civil), Art/Design/Creative Multimedia, Interior Design, Architecture, Business Management, Marketing
- At least 3 year(s) of account management experience in the related field is required for this position.
- Professional demeanor and good presentation skills
- Maintain product knowledge to perform customer requirements
- Proficient in Microsoft Office
- Excellent English Communication Skills